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Privacy Policy

Effective Date: [11/28/24]

BlackCastle Limousine ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, https://blackcastlelimo.com (the "Site"), or our services.

1. Information We Collect

We collect the following types of information when you use our services or visit the Site:

1.1 Personal Information

  • Name

  • Contact information (email address, phone number, mailing address)

  • Payment information (e.g., credit card details)

1.2 Non-Personal Information

  • IP address

  • Browser type and version

  • Pages visited on our Site

  • Date and time of access

2. How We Use Your Information

We use your information to:

  • Process and confirm your reservations.

  • Communicate with you regarding your booking or inquiries.

  • Improve our services and customer experience.

  • Ensure secure payment processing.

  • Send promotional offers or updates, if you have opted in.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that assist in processing payments, managing reservations, or hosting the Site.

  • Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Site. Cookies may:

  • Store your preferences for future visits.

  • Collect data about your Site usage for analytics purposes.

You can disable cookies through your browser settings, but this may affect the functionality of the Site.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted payment processing.

  • Secure servers.

  • Regular monitoring for vulnerabilities.

While we strive to protect your data, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal information, subject to legal or contractual obligations.

  • Opt-out of receiving promotional communications.

To exercise these rights, please contact us at info@blackcastlelimo.com.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such information, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

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